Terms & Conditions for Online Purchase - Furniture Godown.

This price is exclusive of GST @ 18%, transportation, packaging and fitting which will be added as per actual at the time of final instalation.

You will be required to enter a valid phone number while placing an order with Furniture Godown. By registering your phone number at www.furnituregodown.com.

JURISDICTIONAL ISSUES/SALES IN INDIA ONLY

Unless otherwise specified, the products displayed on furnituregodown.com are solely for use in India. Those who wish to access this site from other location/country other than India do so on their own initiative and furnituregodown.com is not responsible for supply of goods/refund for the goods ordered from other locations/countries other than India, or compliance with local laws, if and to the extent local laws are applicable.

COMMUNICATION

By usage of this platform or by sending emails, data or any communication to us, you agree and are aware that you are communicating with us through an electronic medium, and thereby consent to receive communications via the electronic medium from us periodically or as and when required. We may communicate with you by email or by other modes of communication, electronic or otherwise.

ONLINE PAYMENT

• All payments need to be made via the furnituregodown.com website only.
• Payments to any other payment link or payments via cash are not the responsibility of furnituregodown.com and it will not be considered as a valid order.

TAKING DELIVERY OF YOUR ORDER

Inspect your order do not accept an order if the box is physically damaged. Contact Customer Support and inform them of the damage immediately.

EXCEPTIONS TO OUR SHIPPING AND DELIVERY POLICY

The following exceptions will require extended shipment and/or delivery times:

• Products that are normally stocked but that are temporarily out of stock.
• Products that are not normally stocked must therefore be specially ordered.
• Items that are in transit thru states requiring special entry permits or other taxes such as in West Bengal, Maharashtra, Kerala, etc. Under such circumstances, you will be emailed regarding the specifics of your situation.

DELAYS IN SHIPPING

In the event, we may experience an unexpected delay in the shipment of your order. In such a case, you will be notified via email by the FURNITURE GODOWN team. When delayed shipments become ready to ship, we will email you unless you contact us and choose to cancel any portion of your order that has not been sent.

• Standard Shipping: Our standard method of shipping is by Courier. You may expect to receive your order within 3-15 business days from the date of shipment.
• Ground Shipping: Heavy items are shipped by ground service. You may expect to receive your order within 7-20 business days from the date of shipment.

IF YOUR ORDER DOES NOT ARRIVE ON TIME

If your order doesn’t arrive within the particular delivery timeframe please let us know. Tracking information is provided via email for most of the orders. In the event, orders may become lost in transportation, delivered to the wrong address, or consigned to a person other than you. This may include a family member, neighbor, co-worker, or property manager. Packages may also be left at your front door, garage, or in a location hidden from plain view. If for some reason, your delivery has not been received within the specified timeframe and cannot be located with the tracking information provided, please contact us.

IF YOUR ORDER ARRIVES DAMAGED

Check the packing and DO NOT take delivery of a product that has been damaged. If any basis you are unable to reject or accept the product from the courier, inform Customer service within 24 hours and we will ship out a replacement.

Please contact customercare@furnituregodown.com to find more information about receiving a replacement or returning your item for a refund.

Terms and Conditions in Product Description

• We prefer replacement in case of damaged items delivered
• Refund/Cancellation is not available after 2 days of booking
• Suggesting customers check the dimensions properly else can take the help of our customer care.
• Colors may vary a little due to the light effect
• No Warranty on Glass Materials so Please check before delivery